Policy

Full Privacy Policy – LTS (Lion Travel Services)

Last updated: April 22, 2025

At LTS, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you book accommodations through us. We comply with the General Data Protection Regulation (GDPR).

Personal Data We Collect

We only collect the data necessary to manage your hotel booking:

• Name
• Email address
• Booking details (hotel, destination, travel dates)
• Transactional information (via payment provider)

Why We Process Your Data

We process your personal data to:

• Complete and manage your hotel booking
• Send booking confirmations and relevant information
• Process payments and handle refunds
• Fulfill legal obligations (e.g., accounting)

Legal Grounds for Processing

Processing is based on:

• Performance of a contract
• Legal obligations
• Legitimate interest

Sharing Your Data

We only share data with:

• Accommodation providers (hotels)
• Payment processors (e.g., Stripe)
• Authorities when legally required
• Technical service providers (e.g., email systems)

All partners are GDPR-compliant and subject to data processing agreements.

Data Retention

We retain data only as long as necessary:

• Accounting-related data is stored for 7 years (per Swedish law)
• Other data is deleted once no longer needed

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Object to certain processing
• File a complaint with your local Data Protection Authority (e.g., IMY in Sweden)

Data Security

We use strong technical and organizational safeguards to ensure your data is processed securely and confidentially.

Contact

Data Controller:
LTS – Lion Travel Services
Email: support@liontravelservices.com